Shipping & Returns
We offer free standard shipping in the United States on eligible orders. Delivery timing varies by product, destination, carrier, and fulfillment location. Estimated timing is shown on the product page or at checkout when available.
Order processing and tracking
Orders may be fulfilled by third-party shipping partners and may arrive in separate packages. We provide tracking when the fulfillment partner supplies it. Please make sure your shipping address and contact details are accurate before placing an order.
Delivery issues
If tracking shows a problem, an item is missing, or the package arrives damaged, contact support@onlygooddrops.com with your order number and photos as soon as possible. Keep the packaging and shipping label while we investigate.
Returns and refunds
Returns and refunds depend on the product and fulfillment partner. Review our Refund & Returns Policy before sending anything back. We will provide instructions when a return is approved.